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.HOW TO CONTACT US

EMAIL  - Q&A MESSAGE BOARD - LINK EXCHANGE - SNAIL MAIL
PLEASE READ THIS FIRST !!

I am being SWAMPED with emails asking questions for which answers are READILY AVAILABLE on the website.
This website has grown to over 400 pages since it first went online.  Almost any Poultry Question you could think of is answered on one or more of these pages or the links they contain.  As of April, 2004, I ame getting about 160 emails a day.  About 50 of these are "real" emails from website visitors or customers, but most of those are questions such as: "Please tell me about the birds you raise and how to order", or "Do you take credit cards" or "I can't find your order form" or "Do you raise Leghorns?" or "I emailed you 2 hours ago and haven't gotten an answer yet!!".  If you have questions PLEASE, PLEASE look for the answer on the website first.  I've worked VERY hard to put all the information I could possibly think of about "you name it" on here.  Where to find MOST of the info is obvious if you carefully read the Main Menu, or if that fails, check the Frequently Asked Questions Page, or Site Map.  For information on how to incubate, hatch, brood, feed, cure or otherwise raise or care for ANY type poultry, check our Help Pages or Poultry Help Links pages. There are over 1000 very detailed Agricultural University documents from around the world linked there with almost any tidbit of poultry information you could possibly need.   If you have a bird that you think is sick, go to the Poultry Diseases Help Page

Search the Website:
I've recently added a search function to the website to make it easier for visitors to find the information they need.  You're now able to enter one or two words and display a linked list of all the website pages that contain the words, such as "Molting", "parasites", "sevin dust", "feather clipping", etc.  The search page is online now and is fully fuctional.  Check it our here: SEARCH.  For help using the Website Search, click HERE.

If you still can't find an answer and your question is related to poultry in general, such as "How do I build a chicken coop?", or "What color eggs do Malay chickens lay?", or "my hen is acting funny", please join the PoultryHelp group on YahooGroups.com to ask the question.  We have many regular visitors who check the Group's messages and are more than qualified to answer your poultry questions.  Click HERE for more info about our Email Newsletter and Q&A lists.

These are links to pages where you can find answers to the most asked questions:

HOW DO I BUILD A CHICKEN COOP?: Poultry Housing Help
HOW DO I HATCH EGGS?: Incubation and Hatching Help
HOW CAN I BUILD AN INCUBATOR?: There are several documents with instructions on this page.
CAN I HATCH AN EGG WITH A LAMP?:  NO, don't waste your time trying.  Get or build an incubator.
CAN I HATCH EGGS WITH A "CHICK-BATOR? PROBABLY NOT. They're little more than a toy.
PAYMENT OPTIONS:  Payment Options
CREDIT CARD PAYMENTS: Payment Options  (Master Card,Visa, American Express, Discover or E-Check - Secure Online Only)
DO YOU SHIP CHICKS:  NO
DO YOU SHIP HATCHING OR CRAFT EGGS?: NO, WE ARE NO LONGER IN THE POULTRY BUSINESS.
DO YOU SHIP JUVENILE OR ADULT BIRDS: NO
DO YOU MAKE EXCEPTIONS TO THIS: NO
PLEEEEEASE SHIP ME SOME CHICKS:  NO!
PRETTY PLEEEEASE?   NO!

If you have taken the time to look for answers to your questions on the website and still can't find them, then do please contact me using one of the methods detailed below. If the information you need is on the website, I'll likely just give you the link to the appropriate website page. I really try to do everything I can to help, but I do have a life (I think?).

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EMAIL

We check our email on the ISP's Mail Server before downloading it to our computer.  As of April, 2004 we are getting about 160 messages a day.  Most of these, of course, are spam advertisements and deleted from the Mail Server before we actually download them.  About 20-30 a day are viruses, and also deleted. If you want your email read, put something pertinent to chickens in the subject line.  Messages with a subject line of "Hello" or "Hi" or "Important, please help" or blank subject lines will be deleted without being read.  Recent VIRUSES (Bagle, Netsky, etc) use these in their Subject lines. Click HERE to read more about recent Virus activity, then use your browser's BACK botton to come back here.

Due to the enormous number of spam messages we have been getting recently we've stopped forwarding mail from our domain names.  The only email that will get to us at present is to rockingt2(at)(nospam)earthlink.net  This is a new email address effective 19 June 2006. Change (at) to @ and remove the (nospam) to get our address.

Please dont send us an email with a whole slew of questions.  You will likely not get an answer.  It takes considerable time for me to respond to emails.  Due to my stroke in April 2003, I am in a wheelchair and my right side is paralyzed.  I am right handed, so I can only peck the keyboard with one finger of my left hand which is very tiring.

To report a problem with this website, or a broken link, please email us at the address above and include in the message what Web Browser you're using, what the problem was and what page it was on.  Most of our links pages have a "Broken Link Notification" button on the bottom that will email us and automatically put the name of the html page that it's on in the subject line of your message.

To recommend a website or page you think should be included in one of our links pages, please email us with the website name, URL and what category it should be in. We will visit the site and hen place it on the appropriate links page. We will link to family friendly, child safe sites only.  We will not link to ANY site that contains profanity, nudity, promotes drug use, violence, anarchy, or other forms of illegal or anti-social behavior.  If you should find anything inappropriate for family browsing on a site linked from one of our pages, PLEASE EMAIL US IMMEDIATELY at the address above so that we can remove the link.

If you have a poultry website and would like to exhange links, see Link Exchange below.

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POULTRY HELP LINE QUESTION AND ANSWER GROUP 

The Poultry Help Line Message Board on Poultryhelp.com was permantly shut down on 22 November 2005. This was due to the recent rash of spam advertising uploaded to the board from Europe and Russia among other places. They have totaled over 100 a day in the last few days. The message board software (wwwboard) does not provide routines for filtering spam, certain words, or users. It has become more than I can handle.

The Poultry Help Line link now goes to a screen with instructions and a link to join our group, Poultryhelp@YahooGroups.com.

http://www.poultryhelp.com/wwwboard/wwwboard.html

It's been decided to use the existing PoultryHelp group on yahoogroups.com to take the place of the Poultry Help Line because it has much better filtering provisions. It stopped two ads the first day.

Click HERE to visit the PoultryHelp group's Yahoo home page and read archived messages.

If you join, please check messages often to be sure people get answers to their questions in a timely manner.

For more info and a link to join the Yahoo PoultryHelp group, click HERE.

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LINK EXCHANGE (RECIPROCAL LINKS)

If you would like your own website listed among our links, we would be happy to do it if you would be kind enough to place a link to POULTRYHELP.COM on your web page.  For more info about linking to our website, please see our "Link to Us" page and email us the info for your website.  There are graphics and banners there you can use. Thanks!!

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BROKEN LINK NOTIFICATIONS

Most pages of this site that include links to other sites have a button on the bottom that reads: "BROKEN LINK". If you try a link and get an error message or it takes you to a different page than was indicated, please email us immediately using the "BROKEN LINK" button ON THAT PAGE. This will provide the filename of the page you were on in the subject line. With the website now consisting of over 400 pages, it would be nearly impossile to find a broken link without knowing the page it was on.  We have also had two occasions where a link (domain) that was "chicken based" when a link was posted, sold the name to a site hosting Pornography.  If you should find this, please email us immediately so the link can be removed ASAP.
Thanks!!

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SNAIL MAIL

If you really insist, you can still send us mail the old fashioned way through the U.S. Postal Service at:

        Pete Theer
        Rocking T Ranch
        191 FM 2313
        Kempner, Texas   76539-8672

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PAYMENTS

See Our Payment Options page for detailed payment information or to pay for an order online by credit card.
DO NOT MAKE A PAYPAL PAYMENT WITHOUT NOTIFYING US FIRST!!  THIS HAS HAPPENED TWICE IN THE PAST AND HAS CAUSED PLENTY OF PROBLEMS.

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This page last updated 03 April 2007 - Copyright © 2000-2007  Pete Theer - All Rights Reserved